Returns

  Commercial Name: SDT BRAKES Email: info@sdtbrakes.com Warehouse Address: Carrer Ctra. de Montmeló, 102 08403 Granollers – Barcelona (Spain)     The USER has the same rights and deadlines to proceed to make the return and / or claim the possible defects or defects presented by the product or service, both online and offline. They will not be accepted without express authorization from SDT Brakes. The USER has a period of fourteen calendar days, counted from the date of receipt of the product, for the return of the same (Article 71 of Law 3/2014 of March 27). Unless the return is made due to defects in the product, the costs related to the shipment will be borne by the USER. The product must be returned in its original packaging and in perfect condition. Any return is not guaranteed and, after 15 days from the date of sale, will suffer a penalty of 15 on the price invoiced. The product must be in perfect condition for sale and the shipment will be borne by the customer. The right of withdrawal may not apply in the following cases:
  1. If the product is not presented in perfect condition.
  1. When the product is open without being able to prove that it has not been used.
  1. If the product packaging is not the original spackaging or they are not in perfect condition. The original packaging must protect the product in such a way that it is received in perfect condition, and the use of seals and adhesive tapes applied directly on it is prohibited. 4. Where they are customized products or those, which for reasons of hygiene or other legally provided exceptions, are not subject to this right.
 If such a return becomes effective, the amount of the shipment will be borne by the culprit of the error, if the reason for the return is for any error of SDT Brakes we will pay the costs of the transport, if the product is returned by the customer by mistake when processing the order or any possible error, the shipping charge will be borne by you. The shipping address for any return will be as follows: SDT BRAKES Ctra. Montmelo, 102 08403 Granollers Barcelona   For the economic return, if the payment of the order has been by bank transfer or credit card, they will have to send an email to info@sdtbrakes.com with the name of the person or company that made the purchase, order number and account number. If you have made the payment by Paypal, the return will be made directly by this same gateway.  
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